The SBA offers a no cost online course with self-paced training exercises to introduce you or your staff to customer service basics and the importance of excellence in taking care of YOUR CUSTOMERS! Anyone can register online, anywhere at https://www.sba.gov/tools/sba-learning-center/training/customer-service
If you are looking for some hands on assistance finding customers, join us on February 5 at the Lehigh Acres Chamber of Commerce from 10 a.m. to noon. This is a low-cost workshop where you will get hands a hands on understanding of what to look for when locating those perfect customers. Register online today at https://clients.floridasbdc.org/workshop.aspx?ekey=900350006
Thanks to a MOU with the Lee County Economic Development Office, we have a satellite office located in downtown Fort Myers. Consultant, Pat Kirkpatrick is available on Wednesday’s to meet with clients. To schedule an appointment to meet with Pat for a consultation, contact our main office at 239.745.3700. The downtown office is located at 2201 Second Street #500, Fort Myers, FL 33901.
We live in an ever-changing marketplace. Successful companies find ways to leverage change as a catalyst for growth. The Florida SBDC Network can help you leverage change by understanding your assets and strengths, and building a toolkit to reinvent the way you do business. Ask yourself the following as you consider renewing your business model: Continue reading
“The value of an idea lies in the using of it.” —Thomas Edison, General Electric Co-founder